Careers at Canadian Affair
Canadian Affair is the leading tour operator selling tailor made packages to Canada. Want to be the best in the travel industry? We are!
So if you are looking to join one of the most dynamic and hard working teams, then read on.
We have a passion for Canada, selling, being the very best, as well as enjoying our jobs.
Canadian Affair knows how to look after its staff, so you'll enjoy a great salary and benefits package that includes staff travel, contributory pension scheme and private health care and progression is always possible.
As highlighted in the Plimsoll Portfolio Analysis of the top 1500 travel companies Canadian Affair are ranked as follows:
- Sales/employee 4th place
- Remuneration/employee 8th place
- Sales growth 29th place
- Pre tax profits 30th place
- Overall Canadian Affair are among the top 50 companies listed as best trading partner.
So think you fit the bill? Want a new challenge? Are prepared to work hard and reap the benefits? Then send us your CV to (careers@canadianaffair.com) and perhaps you could be joining our dedicated team soon!
Our offer to you:
- Realistic earnings potential of £37.5K+ (uncapped commission)
- Excellent pension scheme
- Private health insurance
- A superb staff travel programme (starting with up-to 2 confirmed flight tickets after 1 year of service; unlimited stand-by flight tickets after 6 months service; heavy discounting on hotels, tours, cruises, all-inclusive packages etc) and much more.
- Homeworking an option
The Role:
- We are looking for experienced full-time passionate sellers with excellent knowledge of Canada.
- The successful candidate will have a flair for selling and inspiring a dream in their customers.
- They must be willing to work hard, be a proven team player and very self-motivated with the experience of delivering their targets in a challenging travel industry.
- They will be experienced in handling customer requirements whilst still able to stay motivated to sell.
- You need to be organised and able to manage your own diary day to day, always putting your customer first.
- Able to learn quickly, use initiative and respond well to feedback.
Skills ⁄ Experience ⁄ Requirements:
- Strong selling and influencing skills with the ability to persuade the customer to buy
- High achiever
- Strong customer service
- Strong influencing skills with the ability to persuade the customer to buy
- Pro-active and able to manage own workload effectively
- Able to communicate confidently and enthusiastically (both verbally and in writing)
- Agile and open to change at short notice
- Able to work well under pressure
- Attention to detail
- Strong numeracy
- Strong IT ⁄ Systems skills and experience, and experience of travel and GDS booking systems (preferably Galileo)
- Able to multitask
- Experienced seller of holidays
- Passionate about Canada
- Experience in the contact centre environment required
- Excellent organisational skills
- An ability to cope with potentially conflicting demands
Key responsibilities:
- To be inspired by the customer’s ideas for what they want from their holiday and to be able to translate that into an actual recommendation for a holiday;
- To be passionate on every call about the brand and the product we sell;
- To be able to build rapport on every call and see every call as an opportunity for you and your customer;
- An understanding of selling principles and to be able to close the deal;
- To be focused and driven to achieve targets;
- To maintain a positive mind-set to overcome challenges and barriers to selling;
- To fulfil admin duties aligned to the sales role.
Shift pattern
- 37.5 hr working week
- Mon – Fri, shift patterns 09:00 - 17:30hrs or 10:00 – 18:30hrs
- Sat – 10:00-16:00hrs (every 3rd Saturday)
To apply
Please email your CV to: careers@canadianaffair.com
